Shipping and return policies for Desavenencia

Shipping Info
Packaged tightly in yellow envelope with plastic bubble filling.
Item is taken to the postal office within 1 to 3 days from the order.
It might take from 1 to 2 months to arrive in the worst cases, be patient as the postal service's speed is a factor we can't control.

Tracking number is emailed to the buyer with a notification that the package has been sent.
The buyer is invited to leave a short review.
Return Policy
I always make sure everything is sent in optimal conditions. To avoid anything: open the package in front of the mailman or in the postal office if you went to pick it up, to verify that it is intact. If, in any case the product is significantly damaged during the transportation please do not accept it, as it is fault of the service they shall return it to me. Send me an email and when I get back the damaged package I'll send you another one.